ISL Light Remote Desktop

Connect to any Windows, Mac, or Linux computer to provide efficient technical assistance from your Android device. Access your computers even behind a firewall and control the keyboard and mouse remotely. Or vice-versa, connect to a remote Android mobile device* to see its screen and have full control of it from your computer running on Windows, Mac or Linux.

Remote Support:

- Provide efficient technical assistance over the Internet.

- Connect with your client by using a unique session code. To start a new session, you need a valid ISL Online account.

- Join an existing remote desktop session. You don't need an ISL Online account to do it.

- Chat with your client during the session.

- Email an invitation with a link for a fast remote session start.

- Connect to an Android-powered mobile device* from your computer to troubleshoot problems, setup the device or manage the data.

Remote Access:

- Access remote computers even if unattended.

- Add access to your computer by installing the ISL AlwaysOn application and configuring remote access to that computer. In order to access your remote computers, you need a valid ISL Online account.

- Share files on your computer with ISL AlwaysOn and access them from your Android phone or tablet without accessing the remote desktop. No need to upload your files to the cloud!

- Tick the box “Remember the password” and get faster access to your remote computers.

Features (Remote Support & Access):

- Access remote desktop from Android device.

- Connect to a remote computer even behind a firewall. No need for configuration.

- View a remote screen.

- Support multiple monitors.

- Screen resolution adjusted automatically.

- Choose between high speed and best quality desktop sharing.

- Remotely control keyboard and mouse.

- Use special keys such as Ctrl, Alt, Windows and function keys.

- Send Ctrl+Alt+Del to a remote computer.

- Switch between the left and right mouse click.

- Reboot a remote computer and resume the session.

- ISSC Turbo Desktop Sharing.

- Secure remote desktop encrypted by symmetrical AES 256 Bit SSL.

*Mobile Remote Support:

- It is possible to view the screen of ANY Android mobile phone or tablet through automated real-time screenshot sharing.

- Live screen sharing is available for all Android devices running version 5.0 and up (using Android's MediaProjection API).

- Full remote control is available on Samsung devices running Android 4.2.2 or newer and all rooted Android devices.

Important notice for Samsung device users:

- “This app uses the Device Administrator permission.”

- Samsung KNOX needs to be enabled to allow a remote control of your Samsung mobile device. We will use administrative permission (BIND_DEVICE_ADMIN) to enable Samsung KNOX and it will be used during the remote support session only. You will be able to revoke the administrative permission once the remote support session ends.

- If you do not enable Samsung KNOX you will still be able to share your screen using Android's MediaProjection API but a remote user will not be able to control your mobile device during the support session.

- You can revoke administrative permission anytime in Android device settings (Settings->More->Security->Device Administrators).

- Make sure to revoke administrative permission before uninstalling this app.

连接到任何Windows，Mac或Linux计算机提供从Android设备有效的技术援助。访问自己的计算机力挺防火墙和远程控制键盘和鼠标。反之亦然，连接到远程的Android移动设备*看到它的屏幕，并有从Windows，Mac或Linux上运行的计算机的完全控制权限。

远程支持：

- 通过Internet提供有效的技术援助。

- 通过使用独特的会话代码与您的客户端连接。要开始一个新的会话，你需要一个有效的ISL在线帐户。

- 加入现有的远程桌面会话。你并不需要一个ISL在线帐户来运行。

- 在会议期间洽谈与你的客户。

- 一封带有链接的快速远程会话开始邀请。

- 连接到Android供电的移动设备*从您的计算机来解决问题，安装设备或管理数据。

远程访问：

- 访问远程计算机即使无人值守。

- 通过安装ISL AlwaysOn的应用程序和配置到该计算机的远程访问添加到您的计算机的访问。为了访问远程计算机，您需要一个有效的ISL在线帐户。

- 您的计算机与ISL AlwaysOn杂志上的共享文件和文件从你的Android手机或平板电脑访问它们，而无需访问远程桌面。无需上传文件到云端！

- 勾选框“记住密码”，并获得远程计算机访问速度。

产品特点（远程支持和访问）：

- 从Android设备访问远程桌面。

- 连接到远程计算机力挺防火墙。无需配置。

- 查看远程屏幕。

- 支持多个显示器。

- 屏幕分辨率自动调整。

- 高速和最优质的桌面共享之间进行选择。

- 远程控制键盘和鼠标。

- 使用特殊键，如Ctrl，Alt键，Windows和功能键。

- 发送Ctrl + Alt +德尔到远程计算机。

- 左，右鼠标点击之间切换。

- 重新启动远程计算机并恢复会话。

- ISSC涡轮桌面共享。

- 安全的对称AES 256位加密的SSL远程桌面。

*手机远程支持：

- 可以通过自动实时截图共享，以查看任何Android移动电话或平板电脑的屏幕。

- 实时屏幕共享可用于运行5.0及更高版本的所有Android设备（使用Android的MediaProjection API）。

- 全遥控器可以在运行Android 4.2.2或更高版本以及所有植根Android设备三星设备。

三星设备用户的重要通知：

- “这个程序使用的设备管理员权限。”

- 三星KNOX需要启用，让您的三星移动设备的远程控制。我们将使用行政许可（BIND_DEVICE_ADMIN），使三星KNOX，它只会在远程支持会话期间使用。您将能够一次远程支持会话结束撤销该行政许可。

- 如果你没有启用三星诺克斯，你仍然可以共享您的屏幕使用的是Android的MediaProjection API，但远程用户将无法支持会话期间控制您的移动设备。

- 您可以撤销行政许可随时在Android设备的设置（设置 - >更多 - >安全 - >设备管理员）。

- 确保卸载该应用程序之前，撤销行政许可。